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Expert advice from the Fresh team

how effectively does your website[br]click with the people who visit?

What makes a website successful?
What attracts visitors, makes them stay and convert into clients?
Here are a few fundamental things you can do to make your website stand out from the rest.

Your website should be informative. Less is more. Not many people want to be overwhelmed with large amounts of information, especially when what they need to know can be said in a few words. Educate your target audience about your company and its services - show them that you understand their problem and can offer an effective solution.

Ease of navigation and the right structure. Make it easy. Ensure your website and information is organised in a simple and logical way that compliments how your audience generally search for information. You’ll be rewarded long term.

Make your website load quickly. People like things fast. If your website doesn’t load quickly, chances are that they’ll go somewhere else. Understand your audience and create a website that uploads fast and offers a positive online experience. Statistics show that if a website doesn’t meet expectations, 70% of visitors will not return, so get it right the first time.

Integrate goals and objectives. Your website is a valuable investment. It can be a powerful tool that creates communication between you and your customer. Develop a website that works for you and help you achieve your business goals.

A good image. First impressions are everything. The visual appeal of your website is vital to its success because having a bad website equals losing customers. A good website however, creates a good impression and the perception that the company is credible and knows what they’re doing.

Content. Write for "scanners". The five second rule applies - only make it shorter. If you can hook them with smart and creative copy, they’ll be more likely to read the rest of what you’ve got to say.

Accessibility and Usability. Do your customer a favour. Not everyone who visits your website is technologically savvy. Understanding your target audience can help you create a user friendly website, a great online experience and positive word of mouth.

Online marketing. Page 1 on Google is gold. The key is to make your website search engine friendly. Do it right and you’ll be rewarded with lots of free, targeted traffic. Current research shows that, on average, anything from 60-80% of website traffic originates from search engines.

The analysis. You can’t stop evolution. Markets, customers and business change. And so should your website. Your website drives business or is an extension of what you currently offer so continually improve your website and it’ll improve your bottom line.

As the saying goes ‘you get what you pay for’…so why not let the professionals who make it their business to work on your website so can focus on running yours.

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